Most Popular Questions
What brands can I find at Drip Vault?
Welcome to Drip Vault, the premier online destination for aficionados of style and sophistication in the UK. Specializing in top-tier fashion, Drip Vault offers an impeccable selection of luxury brands including Moncler, Canada Goose, and Burberry. Whether you’re updating your wardrobe or searching for that perfect statement piece, Drip Vault has something to offer every discerning shopper.
How do I know the items are authentic?
Every item sold through Drip Vault is thoroughly authenticated by our expert team to guarantee authenticity and superior quality.
Can I sell my pre-loved designer clothes on Drip Vault?
Absolutely! You can sell your designer clothes through our “Sell My Vault” page. Visit our website to learn about the process and get started.
What condition should my pre-loved items be in to sell?
We accept pre-loved items in good to excellent condition, free from significant wear or damage, to maintain our quality standards.
Placing an order is easy! Just browse our collection on the website, select your items, and follow the checkout steps to complete your purchase.
What payment methods does Drip Vault accept?
Drip Vault accepts a variety of payment methods including major credit cards, PayPal, and other popular digital payment options.
Do you offer international shipping?
Currently, our delivery services are limited to the UK. Please check our Shipping Policy for potential future updates regarding international shipping.
After your order is dispatched, you will receive an email with a tracking number. Use this number on our website to check the status of your delivery.
What is Drip Vault’s return policy?
We offer a 14-day return period for items returned in their original condition. Detailed information is available on our Return Policy page on the website.
How does the selling process work on the “Sell My Vault” page?
To sell your designer items, just fill out the form and upload photos of the item on our “Sell My Vault” page. Our team will review your submission and contact you to proceed.
Are there fees for selling on Drip Vault?
Selling your items on Drip Vault involves a small commission fee that covers authentication, listing, and sales processing.
Can I edit or cancel my order after placing it?
You may be able to edit or cancel your order within a short time frame after placing it, depending on our terms. Please contact us promptly through our website for assistance.
How do I contact customer service?
For all inquiries, please use the contact form on our website. We strive to respond to all customer queries within 24 hours.
What should I do if I receive a damaged item?
If any item arrives damaged, please contact us immediately through our website, and we will guide you through the process of returning or exchanging the item.
How often are new items added to the collection?
New items are added to our collection weekly. Sign up for our newsletter to receive updates
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Join Us
Experience the world of luxury fashion like never before. Explore our curated selection, discover your next favorite piece, and enjoy the feeling of looking great and feeling great. Because at Drip Vault, luxury is for everyone